The relentless evolution we see everyday requires a continuous training allowing not only to increase one’s expertise, but also to provide the opportunity to make the appropriate sales choices, anticipating the developments and the consequent market requirements.
The Celli Group, already active in technical and sales training for some years now, strongly believes in the importance of this, making it real with the “ACQUA ALMA ACADEMY”, the first academy in Italy aiming at training and educating on how to “treat” well drinking water.
Water is seen from a different point of view, starting from the concept of WATER as a resource, human right and common asset. Therefore, not only an excellence training process, but a real method, which ensures a deep knowledge of the product/service, besides a business model to improve one’s sales and management method.
The Acqua Alma Academy targets technicians, retailers, sales people, maintenance and installation experts who intend to improve their professional performance keeping constantly updated on everything on the water sector, dispensing and related trends and best practices.
The Acqua Alma Academy offers 4 specific courses:
PRODUCT Create knowledge on market trends to understand their opportunities and risks. This allows users to learn the technical specifications of the various water dispenser models.
SERVICE Present highly performing and standardized models for service implementation, offering concrete examples of operations for the management of processes and customer experience.
SALE Provide to sale forces successful tools and approaches to maximize sales results.
MANAGEMENT Crucial tools and knowledge to forecast, manage, monitor and measure the sales performance in the whole sales cycle, from the first contact to after-sale.
Together, we believe in the ability to make the difference, offer an added value, through expertise, professionalism and training. Our mission is providing an excellence training process, able to ensure a substantial knowledge of the product and service and at the same time a correct and effective sales method.
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